FREQUENTLY ASKED QUESTIONS

WHAT IS YOUR RETURN POLICY?

CLOTHING/SWIMSUITS – NON-REFUNDABLE OR EXCHANGEABLE

SHOES – EXCHANGES ONLY WITHIN 5 DAYS OF DELIVERY *ONLINE ONLY*

JEWELRY – IS NON-REFUNDABLE OR EXCHANGEABLE

WHY ARE THE CLOTHES NOT ABLE TO BE RETURNED?

CLOTHES ARE NOT ABLE TO BE RETURNED DUE TO MOST OF OUR DRESSES ARE BODYCONS. DUE TO THE NATURE OF THE MATERIAL THE DRESSES FIT TIGHTLY TO YOUR SKIN. THIS COULD BECOME A HEALTH RISK TO OTHER CUSTOMERS.

HOW LONG DOES IT TAKE FOR SHIPPING?
SHIPPING IS 3-7 BUSINESS DAYS. SHIPPING IS ONLY DONE TUESDAY - FRIDAY.

HOW LONG DOES IT TAKE FOR PROCESSING?
PROCESSING IS 24-48 BUSINESS HOURS TUESDAY-FRIDAY.

HOW DO CANCEL AN ORDER BEFORE ITS SHIPPED?

ALL ORDERS THAT ARE CANCELLED PRIOR TO SHIPPING WILL BE CHARGED A 15% RESTOCK FEE.  EMAIL CUSTOMER SUPPORT TO CANCEL.

ONLINE CUSTOMER SUPPORT
TUESDAY – FRIDAY 10:00AM – 5:00PM

ANY OTHER QUESTIONS PLEASE FEEL FREE TO EMAIL US AT [email protected]